End User Support Services

Using the innovative self-service support solution, alongside traditional one-on-one support, end-user support can be simple, cost-effective and productive.

Overview

We have advanced our end-user support services to include preventative technologies, self-enablement support, assisted support and onsite one-on-one support. By predicting problems before they occur and employing autonomic support strategies, you can effectively reduce the length of support desk calls, both in terms of duration and number, thereby allowing you to simplify your organization’s support network leading to reduced support costs and improved system reliability and availability.

What we offer

  • End-user support optimization
  • End user support services
  • Help desk

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Copyright © 2019 ECTA 74 Software SRL. 

All rights reserved.

Worldwide capabilities from an experienced team

With our access to the latest technology in the support services field and our experience and proven record in providing end-user support, we can guarantee high-quality and consistent support for your employees and end users. The services we deliver will allow you to focus on growing your business and increasing productivity.

Copyright © 2019 ECTA 74 Software SRL. All rights reserved.

Terms of Use | Privacy Policy | Site Map | Environment | Social Responsibility | Job Opportunities | Contact ECTA

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