Using the innovative self-service support solution, alongside traditional one-on-one support, end-user support can be simple, cost-effective and productive.
Overview
We have advanced our end-user support services to include preventative technologies, self-enablement support, assisted support and onsite one-on-one support. By predicting problems before they occur and employing autonomic support strategies, you can effectively reduce the length of support desk calls, both in terms of duration and number, thereby allowing you to simplify your organization’s support network leading to reduced support costs and improved system reliability and availability.
What we offer
Copyright © 2019 ECTA 74 Software SRL.
All rights reserved.
Worldwide capabilities from an experienced team
With our access to the latest technology in the support services field and our experience and proven record in providing end-user support, we can guarantee high-quality and consistent support for your employees and end users. The services we deliver will allow you to focus on growing your business and increasing productivity.
Copyright © 2019 ECTA 74 Software SRL. All rights reserved.
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